Privacy Policy

laptop.repair

Last Updated: March 29, 2025

At laptop.repair, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our repair manuals.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Purchase our products
  • Sign up for our newsletter
  • Contact our support team
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Billing address
  • Payment information
  • Phone number

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Time spent on pages
  • Pages visited
  • Links clicked

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These tools help us to:

  • Remember your preferences
  • Understand how you use our site
  • Improve user experience
  • Personalize content

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, some parts of the site may not function properly without cookies.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Process and fulfill your purchases
  • Send you transaction confirmations and product delivery
  • Respond to your inquiries and support requests
  • Send you technical notices and updates
  • Communicate with you about products, services, and events
  • Improve our website, products, and customer service
  • Protect against fraud and unauthorized transactions
  • Comply with legal obligations

3. Disclosure of Your Information

We may share your personal information in the following situations:

3.1 Service Providers

We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf, such as:

  • Payment processors
  • Email delivery services
  • Customer service providers
  • Analytics services
  • Marketing and advertising partners

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We have implemented appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Privacy Rights

6.1 Access and Control

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

6.2 California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information. For more information about these rights and how to exercise them, please contact us.

6.3 European Economic Area (EEA) Residents

If you are a resident of the EEA, you have certain data protection rights under the General Data Protection Regulation (GDPR). We will take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

7. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible.

8. Third-Party Links

Our website may contain links to third-party websites, products, or services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

By using our website, you acknowledge that you have read and understand this Privacy Policy.